Terms of Sale
The prices shown are valid for all EU countries, visible without VAT. and including packaging. Delivery to the address indicated by the customer is included in the price displayed in the case of orders over 150 euros (VAT excluded).
In other cases, the contribution to delivery costs is automatically calculated by the system at the time of purchase, considering the total weight of the items purchased and the place of destination. The minimum order to proceed with the purchase is 50 euros (VAT excluded).
If the ordered products are temporarily unavailable, unavailability will be reported during the creation of the order. In this case, the reintegration of the products will take place as soon as possible. You can contact us by email at firstname.lastname@example.org or by phone at 0183/710679 for more information on product availability.
If you wish to proceed with the cancellation of an order already executed and not yet entrusted to the carrier, it is possible without any charge by calling the "Customer Service" at +39 0183 71 06 79 or by writing to email@example.com
In the case of the payment has been already made, the refund procedures will be started immediately.
Money Back Guarantee
The law (DL 22/05/99. N. 185) guarantees the right to withdraw from the purchase contract for any reason. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and obtain reimbursement of the expense incurred. This right is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to any professional activity carried out. To exercise the right of withdrawal it is necessary to send, no later than 10 working days from receipt of the goods, a communication in which the desire to withdraw from the contract is expressed. The right of withdrawal does not apply to sealed consumable products opened by the consumer. By law, all shipping costs will be paid by the buyer. The right of withdrawal VOIDS TOTALLY if the returned product is not intact, that is: - lack of the original packaging - absence of integral elements of the product (accessories, cables, instruction manuals, etc.) - damage to the product for reasons other than transport. Returns are accepted by agreement: within 10 days of purchase, the amount of the item will be returned net of shipping costs. The object must reach us intact free port and in the original packaging.
Minors under the age of 18 are not authorized, unless under the control of an adult family member, to place orders via the online order form.